Tridiagonal.ai will contribute engineering domain-driven AI solutions, physics-informed models and Decision Intelligence capabilities to support upstream surface equipment optimisation, maintenance reliability and asset integrity decision workflows.
Pune, India, 15 July 2026 – Tridiagonal.ai Pvt. Ltd. (T.AI), the dedicated AI arm of Tridiagonal Group, announced its role in the third Joint Development Agreement (JDA) involving PETRONAS Carigali Sdn. Bhd. (PETRONAS Carigali) and IBM Malaysia Sdn. Bhd. (IBM) to advance PETRONAS Carigali’s flagship TriCipta AI across the Upstream value chain.
TriCipta AI is a partnership model that combines deep domain technical expertise with advanced AI technology experts to drive the rapid development and deployment of upstream AI solutions that deliver measurable business impact and sustained competitive advantage for PETRONAS.
This latest collaboration brings together T.AI’s engineering domain-driven AI solutions with IBM Malaysia’s AI-powered information technology solutions and services to develop a comprehensive suite of solutions enabling upstream capabilities for Surface Equipment Optimisation with AI.
Following the two landmark JDAs signed in 2025, PETRONAS is now expanding the partnership model into a different domain. The new initiative aims to enhance operational efficiency, optimise production and maintenance decisions, and ultimately maximise the value of Upstream assets.
Speaking at the ceremony, PETRONAS Carigali Chief Executive Officer, Hazli Sham Kassim, said:
“We aren’t just adopting AI to improve workflows; we are embedding it to drive bottom-line performance, asset reliability, and speed-to-value aggressively. By utilising AI as a tool, we are empowering our workforce to eliminate operational challenges and make better critical decisions faster.”
Pravin Jain, Chief Executive Officer of Tridiagonal.ai, said:
“We are honoured to join PETRONAS Carigali and IBM in this third JDA to advance PETRONAS Carigali’s TriCipta AI across the Upstream value chain. Tridiagonal.ai brings engineering domain-driven AI solutions that combine process engineering knowledge, physics-informed models, industrial AI and Decision Intelligence technologies to convert complex operational and engineering data into actionable decision support. For upstream operations, value will come from AI that understands equipment behaviour, operating constraints, reliability risk, integrity context and production trade-offs.”
“AI delivers its greatest impact when it is built on real-world industrial expertise. By combining IBM’s industry domain consulting expertise and advanced AI capabilities with Tridiagonal.ai’s operational knowledge and technology leadership, we are moving beyond experimentation to deliver tangible business value and outcomes. The collaboration with PETRONAS Carigali through its flagship TriCipta AI demonstrates how industry and technology leaders can work together to drive smarter operations, accelerate innovation, strengthen resilience, and create lasting competitive advantage,” said Praveen Hariharan, Partner, Industrial Sector Leader, IBM Consulting ASEAN.
The milestone was commemorated at a signing ceremony attended by Hazli Sham, Head TriCipta AI; Ina Czarina Arief Tham, IBM Consulting Malaysia Managing Partner; Devabalan Theyventheran, T.AI Chief Executive Officer; Pravin Jain, T.AI Co-Founder and Chief Operating Officer; Praveen Kapse; and Dickson Woo, General Manager & Technology Leader, IBM Malaysia.
To date, PETRONAS Carigali has successfully deployed AI.SEEK and AI-enabled Global Exploration Basin Screening & Analysis (GEB), developed under the earlier JDAs. By transforming and unifying complex geoscience data into automated and advanced geospatial AI intelligence, these tools deliver rapid, actionable insights. This innovation accelerates operational efficiency, unlocks high-value opportunities, and augments PETRONAS’ exploration chance of success.
TriCipta AI has demonstrated that strategic collaboration, co-investment and shared risk among PETRONAS, domain specialists and AI experts are essential to delivering a competitive edge in Upstream operations. For Tridiagonal.ai, the third JDA reinforces the role of engineering domain knowledge, physics-informed AI and Decision Intelligence in moving industrial AI closer to the operational decisions that create measurable value.
About Tridiagonal.ai
Tridiagonal.ai is an Industrial Decision Optimization company within Tridiagonal Group, helping process and asset-intensive industries transform engineering knowledge, operational data and AI into high-value operational decisions.
Its solutions combine engineering domain expertise, Decision Intelligence, physics-informed AI, industrial AI and decision workflows to improve production optimisation, maintenance reliability, asset integrity, energy efficiency and operational excellence.
By combining engineering expertise with explainable AI, Tridiagonal.ai enables industrial organisations to make faster, safer and more informed operational decisions across the asset lifecycle.
What we do
Unlike traditional AI systems that primarily predict or automate, Tridiagonal.ai focuses on Industrial Decision Optimization—helping business leaders & engineers evaluate trade-offs, understand operational context and make explainable, high-value industrial decisions.
About IBM Malaysia
IBM is a leading provider of global hybrid cloud and AI, and consulting expertise. We help clients in more than 175 countries capitalize on insights from their data, streamline business processes, reduce costs and gain the competitive edge in their industries. Thousands of governments and corporate entities in critical infrastructure areas such as financial services, telecommunications and healthcare rely on IBM's hybrid cloud platform and Red Hat OpenShift to affect their digital transformations quickly, efficiently and securely. IBM's breakthrough innovations in AI, quantum computing, industry-specific cloud solutions and consulting deliver open and flexible options to our clients. All of this is backed by IBM's long-standing commitment to trust, transparency, responsibility, inclusivity and service.
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